DELIVERY & RETURNS:

1. ANY CLAIMS FOR MISPRINTED/DAMAGED/DEFECTIVE ITEMS MUST BE SUBMITTED WITHIN 4 WEEKS AFTER THE PRODUCT HAS BEEN RECEIVED. FOR PACKAGES LOST IN TRANSIT, ALL CLAIMS MUST BE SUBMITTED NO LATER THAN 4 WEEKS AFTER THE ESTIMATED DELIVERY DATE. CLAIMS DEEMED AN ERROR ON OUR PART ARE COVERED AT OUR EXPENSE.
   

2. THE PING-PONGIST IS NOT RESPONSIBLE FOR LOST ORDERS IF THE CUSTOMER USES AN INCORRECT ADDRESS. PLEASE MAKE SURE YOUR ADDRESS IS UPDATED AND CORRECT BEFORE COMPLETING THE ORDER. ITEMS SHIP WITHIN 7 BUSINESS DAYS.